Terms of service

Welcome to ArzanMart. By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

This website is operated by ArzanMart. Throughout the site, the terms “we”, “us” and “our” refer to ArzanMart.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or guardian.

3. Products & Pricing

  • All prices are listed in PKR (Pakistani Rupees).

  • We reserve the right to modify prices at any time without prior notice.

  • We try to ensure product descriptions and images are accurate, but we do not guarantee that all information is completely error-free.

4. Orders & Confirmation

  • All orders are subject to confirmation.

  • We may contact you via phone or SMS to confirm your Cash on Delivery (COD) order.

  • We reserve the right to cancel any order due to:

    • Incorrect pricing

    • Product unavailability

    • Suspicious or fake orders

5. Shipping Policy

We deliver all over Pakistan through trusted courier partners.

  • Delivery time: 3–7 business days

  • Payment method: Cash on Delivery (COD)

For full details, please review our Shipping Policy.

6. Return & Refund Policy

We offer a 14 Days Money Back Guarantee.

Returns are accepted under specific conditions. For complete details, please review our Return & Refund Policy.

7. Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Logos

  • Graphics

is the property of ArzanMart and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

ArzanMart shall not be liable for any:

  • Indirect losses

  • Delivery delays caused by courier companies

  • Losses caused by incorrect customer information

Our maximum liability is limited to the amount paid for the purchased product.

9. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or misuse customer data.

10. Changes to Terms

We reserve the right to update or change these Terms & Conditions at any time. Changes will be effective immediately once posted on the website.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: arzanmart02@gmail.com