Shipping policy

Welcome to ArzanMart. We are committed to delivering your orders quickly and safely across Pakistan.

1. Shipping Coverage

We currently ship all over Pakistan.

At this time, we do not offer international shipping.

2. Shipping Charges

We offer Free Cash on Delivery (COD) on all orders across Pakistan.

There are no hidden shipping fees.

3. Delivery Time

Orders are delivered within 3 to 7 business days, depending on your location.

  • Major cities: 3–5 business days

  • Remote areas: 5–7 business days

Delivery times may vary during public holidays, sales, or due to unforeseen courier delays.

4. Order Processing Time

  • Orders are processed within 24–48 hours after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

5. Courier Partners

We use trusted courier services including:

  • PostEx

  • TCS

  • Leopards (if applicable)

  • Other reliable courier partners

The courier company is selected based on your delivery location for fastest service.

6. Order Tracking

Once your order is shipped, you may receive a confirmation call or SMS from our courier partner.

If you need tracking details, you can contact us at:

📧 Email: arzanmart02@gmail.com

7. Delays & Issues

While we aim to deliver within the promised time, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service issues

  • Incorrect shipping address

If your order is delayed beyond 7 business days, please contact us for assistance.

8. Incorrect Address

Please ensure your shipping address and phone number are correct.
ArzanMart is not responsible for delays caused by incorrect information provided by the customer.